Trail Ottoman
Trail Ottoman
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FAQs
Unless otherwise noted on the product page, most in-stock items will be shipped within 2 to 5 business days. If your order includes multiple items, they may be shipped separately and arrive on different delivery dates.
If something doesn’t quite fit your vision, don’t worry! We gladly accept returns or exchanges within 30 days of purchase. However, the buyer is responsible for return shipping charges. Please note that we do not refund original shipping charges (if applicable).To initiate a return, please visit our CONTACT page. We will provide you with a return authorization number and the address of our dedicated warehouse for product returns. Purchases made with gift cards are eligible for store credit only.
Promo codes are sent immediately! Please check your spam folder if you don’t see it in your inbox. If you still haven’t received it after two hours, don’t hesitate to Contact Us for assistance!
We currently ship only to the 48 contiguous states. Please note that we cannot deliver items to P.O. boxes or A.P.O. addresses.
Once an order has shipped, we cannot cancel or modify the shipping address. For any changes to the address, please contact the carrier directly.